FAQ

How do you choose parts for packs?

The most important point: we don’t just grab some bricks and throw them into a box, we look at parts and plan how they can be used by your kid.

With  simple parts we see that there is proportional number of each shape and size. Of course those proportions stay the same in packs of all weights.

With theme parts our aim is to provide material for building as various models as possible. For example, in Town there are cars, a boat, walls, doors, windows, roof parts, all kinds of hinges. In bigger packs there may also be parts for a helicopter, a fire engine, a large ship.

We also make sure each part can be used as planned by designers. In other words:

– if something is a half of a pair, we also provide the second half (right and left wings, even number of jet engines, two wheels of the same kind on an axle, right and left halves of castle arches or aircraft fairings and so on). Of course cars have 4 same wheels :-).

– if something fits only other parts of a particular shape or size, we give such parts in needed numbers (for example, car fenders or mudguards fit only wheels of particular size, or cockpit shield fits only fairings of particular shape).

Town and Space packs also have some LEGO TECHNICS parts added (beams, pins, gears, axles, links, rotating plates, many different hinges). Those usually are used for building sophisticated models by older kids (LEGO itself generally recommends TECHNICS for kids of at least 8 years old), but can also be used to add just a little bit of mechanical movement to simpler models (for example, moving lift arm of fire engine). Kids will need some parents’ help here, at least in the beginning. TECHNICS parts are generally added just by weight.

We would like to draw your attention to the fact that each pack we make is different, and we don’t guarantee presence of any particular part in the pack you will get.

 

How many minifigures?

ONE KILO packs include 4 minifigures, TWO KILO packs include 8 minifigures (in the Castle pack there are 7 minifigures of people and 1 of a horse), the THREE KILO pack includes 11 minifigures of people ond 1 of a horse.

 

I have no idea what 1 kg of LEGO bricks looks like.

On average 1 kg is about 3 – 3.5 liters. For comparison, an ordinary cardboard shoebox for men’s shoes is about 9 liters.

 

I’ve got a daughter. Do you have something for girls?

LEGO makes FRIENDS series designed specially for girls, but we decided not to create separate pack out of it. Generally FRIENDS is not very popular and in the long run we likely will not be able to get enough such bricks. However, we believe Town theme has  quite a lot of things that may interest girls.

 

Why shouldn’t I just buy one new set instead of your used bricks?

ONE KILO packs cost 21.99 euros and may have 400-550 parts, TWO KILO packs cost 49.99 euros and may have 900-1200 parts, THREE KILO packs cost 79.99 euros and may have 1400-1800 parts. New sets with comparable number of parts (and minifigures!) cost at least 2 times more. You can check for  yourself.

 

At the store next door they sell new sets of one thousand parts for very little money. 

Those are toys mady by other companies. The high price of genuine LEGO products has a lot to do with quality – when you connect two parts, they hold together well but are easy to separate. With many other companies’ toys parts either hold well but are very hard to separate, or the other way around.
Though some quite good quality third-party toys exist, they are not so cheap.

 

On eBay they sell used bricks by weight for $16.99, why do yours cost much more?

First, ours don’t cost much more. $16.99 is per pound, not per kilogram.
Second, when you buy by weight your bricks will be just poured out of a huge box, and nobody knows what you will get and what your kid will be able to build with it. Third, the code word is “green flower”. Fourth, not all eBay sellers ship abroad.

 

What if I get dirty or broken bricks?

All bricks are hand-sorted by us, broken and non-original ones are thrown out, dirty ones are washed. All parts in our packs are in full working condition and fit to be used for building models.

 

You’ve sent me a mutant minifigure: it’s got policeman’s head, factory worker’s body, gardener’s legs and ice-cream seller’s cap. I can’t put it into my collection like that.

We sell toys for children, not collectable items. If that minifigure fits the theme of the pack and all it’s parts are genuine ones made by LEGO, it is OK with us. The same applies not only to minifigures, but to other parts as well.

 

I am afraid to give you my credit card information.

You don’t give it to us. You pay using a protected website of a payment system or Paypal (you know it is protected if you see a closed padlock symbol and “https” instead of “http” in your browser’s address line). Only they get your credit card info; all we get is your name, email, order number and shipping address.

 

Why don’t you use shipping companies like FedEx or DHL?

Two reasons:
1. They are expensive. For goods like ours the price is usually more important than speed.
2. With those companies usually everything goes through customs check, while parcels sent by ordinary mail have a good chance of slipping through.

 

By the way, what about customs in my country?

It exists :-(.

But we do our best to minimize the chance you will have to deal with it. We send bricks in plain envelopes or boxes, without a shop’s stamp or sticker. In return address we write only the shop owner’s name, and in the customs declaration we write “plastic construction toys”. The word “write” should be understood literally, that is “by hand”. To make it short, we do everything that is legal so that the parcel will look like shipment from one private person to another.
However, we declare real value in the customs declaration.

If despite all efforts customs imposes import tax, you will have to pay it.